Terms of Service

These Terms of Service ("Terms") are an agreement between you and Muxtream ("Muxtream," "we," "us," or "our"), the operator of https://muxtream.com (the "Site") and the related remote-device service (the "Service"). Until a registered legal entity is named here, these Terms bind the operator of the Site.

By creating an account, checking the acceptance box, completing a purchase, or using the Service, you represent that you have read, understood, and agree to these Terms, the Privacy Policy, the Refund Policy, and the Acceptable Use Policy, which are incorporated by reference. If you do not agree, do not use the Site or the Service.

Checking the acceptance box is an electronic signature under applicable electronic-signature laws (including the U.S. E-SIGN Act and UETA where they apply). You consent to receive legal notices electronically at the email address on your account.

Muxtream rents access to real, dedicated physical Android phones located in the United States. You control a device from your browser through live video and audio. The Service is access to allocated hardware for a block of time. It is not a subscription to a phone number you own, not a virtual machine or emulator, and not a guarantee of any result on a third-party platform.

We assign an available device. You do not own the device, IMEI, SIM, carrier plan, or phone number. You may not port the number, claim the IMEI, or demand continued use of a specific number after the rental ends or the device is reset.

The rental clock starts when we approve your payment, not when you send cryptocurrency and not when you first open the stream. Idle time counts. Extensions add time to that window under the plan you purchase.

When a rental ends, is revoked, or the device is reset, apps, accounts, files, and sessions on the device may be wiped. We do not back up your data on the device.

You must be at least 18 years old. The Service is not directed to children.

You must provide accurate information, keep your credentials confidential, and are responsible for all activity under your account, whether or not you authorized it. You may not share, resell, or transfer your account or a live rental without our prior written consent.

You represent that you are not located in, and will not use the Service for the benefit of, a person or country subject to U.S. sanctions or on a U.S. government restricted-party list.

We may refuse, suspend, or terminate accounts at our discretion, including for Acceptable Use violations, fraud risk, unpaid or disputed amounts, or abuse of referrals and promotions.

Prices are listed in USD. The current payment method is USDT sent on the network we display at checkout to the wallet we display. You must send the exact amount on the correct network. Blockchain transfers are irreversible. A wrong network, amount, or address is your loss. We do not control miners, validators, or exchanges.

Submitting a payment request does not activate a rental. Access starts only after we review and approve the order. If we reject the order or cannot assign a device before activation, our Refund Policy applies.

We may later offer other payment methods. Card, wallet, or processor rules will then also apply. You are responsible for taxes in your jurisdiction. We do not collect VAT or sales tax on your behalf unless required by law.

We provide access to a physical device and a carrier SIM as allocated. We do not warrant that any third-party app, website, or platform will accept the device, number, or IP; that SMS, 2FA, or voice will be delivered; or that your accounts will remain unsuspended.

Bans, shadowbans, captchas, “number already used,” failed verifications, and similar outcomes are your risk. They are not a defect in the Service and do not entitle you to a refund except as stated in the Refund Policy.

We do not guarantee 100% uptime. Maintenance, carrier outages, hardware failure, your network, unsupported browsers, VPNs, and force majeure may interrupt access.

Referral discounts, referral rewards, store credit, and promo codes are discretionary benefits, not cash. They have no cash value, are not transferable, and may be modified or ended at any time.

Self-referrals, fake accounts, coordinated abuse, and any attempt to manufacture referral or promo value are forbidden. We may withhold, reverse, or claw back credit and related discounts.

You must comply with the Acceptable Use Policy. We may monitor, inspect, freeze, or seize a session or device, with or without notice, to operate the Service and to investigate abuse. We do not promise any particular automated detection system.

Violation may result in immediate freeze of the device, termination of the account, forfeiture of remaining rental time and credit, and no refund. We may retain records and cooperate with law enforcement where required or permitted by law.

Opening a chargeback, payment dispute, or reversal with a bank, card issuer, exchange, or similar provider without first contacting us to resolve the issue is a breach of these Terms.

If you do so, we may immediately suspend or terminate the account, withhold remaining time and credit, pursue the disputed amount plus fees, and report the incident to fraud-prevention channels. Contact us first via the contact channels listed on muxtream.com (Discord and Telegram).

The Site, branding, software, and documentation are owned by us or our licensors. You receive a limited, revocable, non-exclusive license to use the Service for your internal lawful use during a paid rental. You may not copy, scrape, reverse engineer (except where mandatory law allows), or resell the Service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

To the maximum extent permitted by law, Muxtream and its operators, officers, contractors, and affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, accounts, or business opportunities, arising from the Site or the Service.

Our total liability for any claim relating to these Terms or the Service will not exceed the amount you paid us for the Service in the three (3) months before the claim.

Where consumer-protection laws in your jurisdiction cannot be waived, those mandatory rights prevail over conflicting language in these Terms.

You will defend, indemnify, and hold harmless Muxtream and its operators, officers, contractors, and affiliates from claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the device, number, SIM, or Service; your content and accounts; your violation of these Terms or the Acceptable Use Policy; or your infringement of any third-party right, including carrier, platform, and rights-holder claims.

We may suspend or terminate access at any time for breach, risk, or operational need. You may stop using the Service at any time. Unused time and credit are forfeited except where the Refund Policy requires otherwise.

Provisions that by their nature should survive (including payments already due, acceptable use, disclaimers, limitation of liability, indemnification, legal hold, dispute resolution, and this survival clause) survive termination.

Before filing a formal claim, you agree to email a written description of the dispute and wait thirty (30) days while we attempt to resolve it in good faith via the contact channels listed on muxtream.com (Discord and Telegram).

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules, unless and until we name a different jurisdiction when a legal entity is identified. If that placeholder is unenforceable, the laws of the United States and the state in which the operator may be sued will apply to the minimum extent required.

To the fullest extent permitted by law, disputes will be resolved by binding individual arbitration; class actions, class arbitrations, and representative actions are waived. If arbitration is unavailable, exclusive venue is the state or federal courts in Delaware, unless mandatory consumer law requires otherwise.

We may notify you by posting on the Site or by emailing the address on your account. You notify us via the contact channels listed on muxtream.com (Discord and Telegram). Abuse and law-enforcement matters should be identified as such via the same contact channels, clearly marked as an abuse or legal matter.

We may assign these Terms in connection with a reorganization, entity formation, or sale of assets. You may not assign them without our consent.

These Terms, plus the Privacy Policy, Refund Policy, and Acceptable Use Policy, are the entire agreement. If a provision is unenforceable, it will be modified or severed and the rest remains in effect.

We may update these Terms. For material changes we will post a new effective date on this page. Continued use after the effective date, or a new acceptance checkbox where we require one, constitutes acceptance of the updated Terms. The version posted here is the current version (1.0).